Discover more in our FAQ's
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Support hours: Monday-Friday, 7am-3pm
1. What are your shipping options and costs?
1. What are your shipping options and costs?
At Own It Pure, we offer reliable and convenient shipping options:
- Coverage: We ship Pan India, delivering to every corner of India.
- Costs: Standard shipping fees range from ₹55 to ₹80, depending on your location. The exact cost is calculated during checkout.
- Delivery Time: Orders are delivered within 7 to 10 business days from the date of dispatch.
2. Where do you ship to?
2. Where do you ship to?
We deliver our exquisite imitation jewelry across India, including:
- Earrings
- Rings
- Bangles
- Necklaces
- Mangalsutras
- Pendants
- Bracelets
Our trusted delivery partners—Delhivery, Blue Dart, and India Post—ensure safe and timely delivery.
3. How can I track my order?
3. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. Simply use the provided link to track your package in real-time.
4. What is your return policy?
4. What is your return policy?
We currently do not offer returns, but we replace products if they are received damaged or if the wrong item is sent. Please contact our customer support for assistance.
5. Can I cancel or change my order?
5. Can I cancel or change my order?
You can cancel or modify your order only before it has been shipped.
6. What payment methods do you accept?
6. What payment methods do you accept?
We accept Cash on Delivery (COD) and online payments for your convenience.
7. Is my personal information secure?
7. Is my personal information secure?
Yes, we prioritize your privacy. Your personal information is secure with us.
8. What materials are your jewelry made from?
8. What materials are your jewelry made from?
Our products are crafted using high-quality materials, including:
- Brass
- Copper
- Stainless Steel
- American Diamonds
- Glass
9. How do I care for my jewelry?
9. How do I care for my jewelry?
- For Indian-made jewelry: Keep away from water, chemicals, and heat. Store it in a safe place.
For imported Korean jewelry: It is water-resistant but should still be kept away from chemicals and heat. Store it properly for longevity.
10. What are the different sizes and styles available?
10. What are the different sizes and styles available?
We offer a variety of sizes, and most products come in free size, ensuring a perfect fit for everyone.
11. Do you offer gift wrapping?
11. Do you offer gift wrapping?
Yes, we provide gift-wrapping services.
12. Can I personalize my jewelry?
12. Can I personalize my jewelry?
Currently, we do not offer personalized jewelry services.
13. Are your products nickel-free or hypoallergenic?
13. Are your products nickel-free or hypoallergenic?
We offer an anti-tarnish collection, and some products are made with nickel. Please check specific product details for more information.
14. Where is Own It Pure based?
14. Where is Own It Pure based?
We are based in Rahatgarh, Sagar, Madhya Pradesh 470119.
15. What is the story behind Own It Pure?
15. What is the story behind Own It Pure?
Our brand started with a passion for creating high-quality, affordable imitation jewelry. At Own It Pure, we believe that everyone deserves to own elegant and timeless jewelry that fits every occasion.
16. What makes Own It Pure unique?
16. What makes Own It Pure unique?
Four factors set us apart: designs, price, quality, and exceptional service.
17. How can I contact customer support?
17. How can I contact customer support?
You can reach us via:
- Email: ownitpure@gmail.com
- WhatsApp: 9009386555
18. Do you offer discounts or promotions?
18. Do you offer discounts or promotions?
Yes, we run regular discounts and promotions. Stay tuned to our website and social media for updates!
19. Do you have a physical store?
19. Do you have a physical store?
No, we operate exclusively online.
20. Are you on social media?
20. Are you on social media?
Yes! Follow us on: